After Your Visit:

Requisition Forms

  • Lab requisition forms are valid for 6 months only.

  • A $10.00 fee applies for replacement copies of lost or expired requisition forms.

1. Blood Tests

  • Please visit LifeLabs or Dynacare. Online appointment booking is available.

  • LifeLabs results can be viewed online free of charge after registering for MyCareCompass.

  • Please fast for 10 hours before your blood test /follow the specific instructions on the requisition /advice by Doctor.

    A very small amount of water only if needed.

  • If you use LifeLabs and do not have access to a printer, you may email your requisition to mailmyREQON@LifeLabs.com.

2. X-ray/ultrasound

  • Please go to Hitek Imaging if you would like your electronic results sent directly to our office.

  • The closest Hitek Imaging location is Suite 210 in this building.

  • An appointment is required for ultrasound examinations.

  • You may choose any imaging centre; however, we recommend using the same location for future tests whenever possible. This allows the radiologist to compare your current images with previous studies.

  • If you attend another imaging centre, please ensure they send the electronic report to our office.

3. FIT (Fecal Immunochemical Test)

  • Before leaving our office, please confirm that your mailing address is correct for receiving the FIT package.

  • If you have not received the package within 2 weeks, please contact the laboratory directly.

Referrals (Specialists, Hospitals, Test Facilities, Cardiology Tests, CT, MRI)

  • Please allow 2 weeks for the specialist office or facility to contact you.

  • If you have not received a phone call or email after 2 weeks, please contact the facility directly.

  • Please do not wait for their call if you have not heard from them within two weeks.

Test Results

You can access your results online:

  • LifeLabs results: Register for a free MyCareCompass account.

  • Hospital results and specialist reports: Register for a MyChart account (if available through your hospital).

  • After you complete tests such as blood work, ultrasound, or X-ray, your doctor will review the results they are received by our office.

  • You will be contacted by email or telephone after the results arrive at our office.

  • If further discussion is needed, you will be asked to book an appointment. For urgent matters, your doctor may contact you sooner.

  • Please do not book an appointment in advance only to review test results unless advised by your doctor.

  • Some results may take approximately 3 weeks or longer to arrive, such as immunity testing, H. pylori testing, or hospital-based investigations.

  • If you have not heard from our office within 4 weeks after your test, please contact both our office and the facility where the test was completed to ensure the results have been received.

Medical Record Fees

  • LifeLabs results can be accessed directly by patients who have registered for the LifeLabs online portal. There is no charge for accessing your own results online.

  • For copies of diagnostic imaging images (for example, X-rays, ultrasounds, CT, or MRI images), please contact the imaging centre where the test was performed.

If you request our office to prepare copies of medical records: Medical record reproduction/transmission fees (as advised by the Information and Privacy Commissioner of Ontario):

  • $30.00 for the first 20 pages

  • $0.25 per page thereafter

Third-Party Medical Notes / Letters / Forms

  • Please wait for an invoice email before making payment.

  • A rush fee of $100.00 may apply for urgent requests.

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